Menu
Houslin Solutions Limited (HSL) has been facilitating incomparable economical outsourcing of all business processes since 2016. These services include but are not limited to: Customer Service, Sales (outbound/inbound), Debt Collection (1st & 3rd party), Email/Chat services, Back Office, Appointment Setting, Workforce & Technical Support.
Fulfill your customer service needs with HSL.
0
+
Happy Customers
0
+
Years Experience
Our Mission
Our mission is clear: to assist our clients in delivering world class customer service to their customers
- Provide our clients with a personalized encounter
- Help our clients focus on their core competence, while we deliver exceptional service
- Positively affect our clients' bottom line by providing premium quality service, without compromising their customers' experience
Services We Offer
Call Centre Services
Providing a variety of quality services to best assist our clients
Debt Collection
Connect with your customers and improve your debt collections to make your business more profitable.
Inbound Communication
We manage all inbound calls, emails, texts, etc. that customers may use to contact your company.
Customer Support
Improve customer satisfaction with ample support and complaint management.
Virtual Assistance
We aim to assist established businesses enhance their operations through implementation of Virtual Assistance software in concert with our team of skilled representatives.
Live Chat Support
We provide Live Chat support for your company website. Where we move your request to relevant department.
0
+
Happy Clients
Our Story
Our Journey began in 2016, as a small operation with only 5 collection agents working remotely. We have since transformed into a diverse BPO solutions company, serving clients in the banking & finance, insurance, pharmaceutical, telecommunications, retail, transportation, and real estate industries.
Our contact center is located just 50 minutes away from Norman Manley International Airport, in Spanish Town, St. Catherine. You might wonder: Why choose us? Though we do offer very competitive pricing, it’s definitely not just about cutting costs. There are many other obvious perks: the time-zone alignment, accessible location, but the most valuable asset to our clients is our work-force.
The work ethics that we bring to the office daily cannot be duplicated. Our staff comprises well-educated, young professionals who are looking to transition to university via our medium of job offerings. Our team embodies a work ethic that’s driven by career aspirations and a deep commitment to customer satisfaction. We understand that true value lies more than just affordability, it’s the human connection and proven results.
If you’re looking for a partner as dedicated to your success as you are, look no further than HSL.
Why Choose Us?
When it comes to navigating the complexities of the industry, we’re seasoned experts. Our deep understanding of regulatory frameworks and bureaucratic processes allows us to maneuver with ease, delivering prompt and effective solutions for all your business needs. Creating a successful strategy for optimizing customer experiences is the cornerstone of business growth and transformation. At HSL, we specialize in delivering expert solutions that align with your goals, offering 24/7 support across various communication channels. Our commitment ensures you can connect effortlessly with your customers, wherever they may be.
Whether you’re a start-up, a scaling enterprise, or a global brand. We posses the flexibility to deliver exceptional customer experiences throughout the entire spectrum of growth and engagement.
Through our investments in technology, staff instruction and highly selective recruiting, HSL has succeeded in offering the elevated level of service our clients demand. We understand the potential risk to reputation that client’s face when deciding to entrust a customer base to another party. So with this at the forefront of our business practice, we endeavor to serve each client’s customers with efficient service and the utmost care. Furthermore, no criminal action has ever been documented for any HSL customer support agents or management staff.
Easy Registration Process
Contact us today to see if HSL is the right match for you
1. Consult us
2. Choose your service package
3. Allow our staff to assist you
4. Receive detailed reports on the success of our work
Contact Us
Pages
Categories
NoneCopyright © 2025 - HSL Co Ltd.